Challenge
Platforms like Drools or IBM Operational Decision Manager become way too complicated for their own good. The challenge was to create a platform that is easy to use, yet powerful enough to handle complex rule sets. One important aspect was to make sure that the platform is very secure and that the data is always protected, meaning that SmartDecision works in air-gapped environments (no need for internet access). Another challenge was to train the AI to generate rules that are accurate and cover all possible scenarios.